This webinar was recorded on August 22, 2018.
Implementing Key Performance Indicators (KPIs) can quickly become the backbone and guidance tool for measuring your research site. KPIs are essential in tracking success, and, most importantly, communicating expectations and goals to your team. During this webinar, we discussed the most valuable KPIs to keep track of, and went in depth on the following points:
- How to measure and communicate the value drivers of your clinical research site;
- How to create goals to allow for proper prioritization, and to coincide with how employees are being measured;
- How to track utilization of your company and communicate ongoing expectations to your team; and
- How to track financial KPIs, including labor cost, revenues, net income, and “Earnings Before Interest, Taxes, Depreciation and Amortization” (EBITDA).
This webinar was recorded on August 22, 2018. Watch the full recording of the webinar by clicking the link below.
About the Presenter:
Al Peters
President, BTC Network
Al Peters has over 20 years of experience in the clinical research field. He is one of the founders of Beacon Clinical Research, LLC, a multi-specialty phase I-IV research facility in Massachusetts and is currently the acting Director of Clinical Operations of BTC of New Bedford. His expertise is very useful when undergoing business development plans, site growth, marketing campaigns, handling, and study contract and budget negotiations. Al currently resides in Massachusetts with his wife and two young daughters.
